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H2O Hot Tubs

Milano (13A Plug & Play)

Milano (13A Plug & Play)

Regular price £4,999.00
Regular price Sale price £4,999.00
Sale Sold out
Taxes included.
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Milano Features

Plug & Play Hot Tub

Featuring class-leading components such as Gecko controls & pumps, plus our advanced jets used in our higher priced hot tubs.

  • Ultra Eco Range
  • 13 Amp Plug & Play
  • Full Foam insulation
  • Lucite Acrylic
  • Gecko Control system
  • 42 Hydrotherapy Jets
  • LED Mood Lighting
  • Durable Aluminium Frame
  • Designed for UK homes
  • Gecko Circulation and Jet pump
  • 40% more efficient than standard insulation


  • 10 years Structure warranty
  • 5 years Shell Surface
  • 3 years (Gecko pumps only)
  • 2 years electrical
  • Other spa Components (see warranty certificate)
  • 2 years Labour warranty (mile charge applicable
  • To retain full warranty, you must have a full service your spa every 12 months by a H2O or approved H2O dealer (commercial sector every 6 months)

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All about the Milano (13A Plug & Play)...

Your personal oasis awaits...

Discover the ease of relaxation with Milano, a new for 2024 hot tub. Designed to fit seamlessly into your garden and lifestyle, this 13A Plug & Play model means no special electrical installations are required. Just plug in and dive into tranquillity.

Full Foam Insulation for Ultimate Efficiency

Milano's full foam insulation doesn't just keep the heat in; it makes this hot tub 40% more efficient than standard insulation. Enjoy those long, luxurious soaks without orrying about your energy bill. Crafted with a Lucite Acrylic shell and a robust aluminium frame, Milano is built to last. It's not just a hot tub; it's a long-term investment in your home and well-being.

Advanced Gecko Control System, Made in Canada

With the cutting-edge Gecko Control system, managing your hot tub's settings has never been easier. Tailor your experience for maximum relaxation with just a few taps. Your spa has three pumps; a 3HP pump and a second 1HP silent massage pump plus a circulation pump. With its durable aluminium frame and advanced Gecko systems, Milano isn't just a hot tub. It's a promise of quality, efficiency, and countless memories under the stars.

Hot tub jets providing a hydrotherapy massage to a woman's back

Hydrotherapy experience

Jet-powered bliss.

Milano boasts 42 hydrotherapy jets, strategically placed to hit all the right spots. Coupled with comfort lounge seats, it's like having a personal masseur at your beck and call.

Feel the difference with the Gecko circulation and jet pump.

Designed for efficiency and power, these pumps provide a powerful hydro massage that's hard to resist.

relax in comfort

Take your seats.

This hot tub has some really nice seats which will make you feel good. Sometimes you have to sit up and sometimes you have to lay down but either way it's really nice.

Whether you want a social thing or a hydrotherapy massage it'll be all wonderful in this hot tub.

The power behind the performance.

Experience unmatched control and comfort with the Milano hot tub, featuring the industry-leading Gecko controls.

Renowned for their superior performance, reliability, and ease of use, these North American-made controls enhance your hot tub experience.

The bright, full-colour display and clear buttons make operation effortless, allowing you to relax in perfect harmony.

hot tub fountains

special features

Let us entertain you.

Whether it's a romantic evening or a chill-out session, the LED mood lighting in Milano sets the perfect ambiance.

Let the lights dance to your mood and enhance your hot tub experience.

Elevate your hot tub experience with our optional Bluetooth audio feature. Play your favourite tunes and relax to the rhythm of your own soundtrack.

Love the look of the Milano (13A Plug & Play)?

Enquire about this hot tub, ask any questions you may have and our friendly spa advisors will be only too happy to help!

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  • Gecko Control System

    As with all our hot tubs, the Milano features Gecko controls*, which are widely recognised across the industry as being class-leading. Designed and built in Canada, Gecko are renowned for reliability, ease of use and low running costs.

  • Ergonomically Formed Seats

    This hot tub will comfortably seat four people in a variety of positions. Each seat has a different jet configuration for a totally unique hydrotherapy massage experience.
  • Powerful Hydromassage

    This hot tub features hydrotherapy massage jets, providing a powerful, deep, and relaxing muscle massage, perfect for unwinding after a stressful day.
  • Optimized for UK Power Supply

    This hot tub is 13A Plug & Play, meaning it connects to a standard outdoor socket. Easy to install with lower running costs.
  • LED mood lighting

    LED Mood Light

    This hot tub features LED mood lighting that phases through different colours, creating a wonderful atmosphere for relaxation and enjoyment.
  • Phantom Bluetooth Audio

    The Milano can be upgraded to have our latest Phantom WiFi Audio System with subwoofer. You may not be able to see the speakers from outside but you will be blown away by the quality. Simply connect it to your iOS or Android device and enjoy.

  • Clear Water System

    This hot tub is equipped with a state-of-the-art no-bypass filtration system and an ozone disinfection system. Superior filtration ensures more enjoyment and a longer product life.
  • Built to Last

    This hot tub features a cutting-edge galvanised steel frame, resistant to rot unlike wood frames, and a sleek grey composite cabinet that is both weatherproof and maintenance-free.
  • Insulation

    Full Foam Insulation ¾ pump bay insulated boards

Retreat Plus (13A Plug & Play) hot tub by H2O Hot Tubs

All The Details

Product Specs

Seating Capacity

6 (inc 1 lounger)


2000 x 2000 x 970 mm (Length x Width x Height)

Water Capacity

1400 litres


285kg dry
1200 kg filled

Total Number of Hydromassage Jets


Filter System

1x 3HP, 1x 1HP, 1x Circulation Pump

Control System

Gecko K500


1x LED colour-phasing


2 kW

Maximal Current Draw

13 A

Structural Frame



Durable transfer printed all-round


PVC Base

Frequent questions...

Do you deliver the Milano (13A Plug & Play) in my area?

We deliver our hot tubs all over the UK mainland... so if you live in England, Scotland or Wales then yes, we do!

Can you deliver with a crane?

We don't have a crane ourselves, but we can help you to source a crane for delivery over the top of your property or to an upper level.

Should I use chlorine or bromine?

This is entirely personal choice. Chlorine is the most common chemical for a hot tub and for maintaining clean water, but bromine can be suitable for those with chlorine sensitivity. Speak to our team to learn more.

What ground work do I need for the Milano (13A Plug & Play)?

We recommend a hard, flat ground with a poured concrete base that has been levelled off.

You can then add gravel, bark or anything else around this to create a decorative effect.

We can also install on patios (as long as they're flat) and decking if it it reinforced.

Speak to our friendly spa specialists if you're not sure.

Got some questions? Ask a hot tub specialist!