Ember
Ember
- FREE Insulated Lid
- FREE Anti-Slip Steps
- FREE Delivery
In stock
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Retreat Pro key features
Retreat Pro key features
32A Hot Tub
- 200 x 200 x 88cm
- Gecko Controls
- 3kW Heater
- 2x 2HP Pumps
- Circulation Pump
- Premium Acrylic
- 41 Hydrotherapy Jets
- LED Mood Lighting
- LED Cup Holders
- Aluminium Frame
- Sandwich Foam Base
- Triple Fountains
- Heat Pump Ready
Warranty
Warranty
- 10 years Structure warranty
- 2 years Shell Surface
- 2 years electrical
- Other spa Components (see warranty certificate)
- 1 years Labour warranty (mile charge applicable)
- To retain full warranty, you must have a full service your spa every 12 months by a H2O or approved H2O dealer (commercial sector every 6 months)
Ask a question about Ember
Ask a question about Ember

Intelligent design. Pro performance.
The Retreat Pro is a masterclass in high-performance engineering, designed for those who refuse to choose between a sensible footprint and raw power.
We’ve taken our most versatile 5-seater Retreat Plus layout and supercharged it with a sophisticated three pump system, upgraded insulation, more jets and high-fidelity AquaSonic audio as standard.
This is a spa that feels larger than its dimensions, delivering a clinical-grade hydrotherapy experience with class-leading efficiency that redefines what a family hot tub can be.
Hydrotherapy experience
Precision in every pulse.
Retreat Pro delivers a high-pressure massage that mimics the hands of a professional therapist.
By dedicating the combined 4HP output of two performance pumps to 41 stainless steel jets, we’ve achieved a pressure-to-jet ratio that is truly clinical.
Every seat is part of a deliberate "massage circuit," featuring precision-engineered zones that target the deep muscle groups in your back, shoulders, and legs.
ergonomics
5 seats. 0 compromises.
Retreat Pro proves that you don't need a massive footprint to enjoy massive comfort.
We’ve sculpted five dedicated seating positions into a versatile, social layout that ensures every guest has their own personal sanctuary.
At the heart of the experience are the two full-length loungers, ergonomically contoured to cradle the body and provide total hydrotherapy immersion from neck to toe.
Whether it is a quiet evening for two or a weekend with the family, Retreat Pro offers a seamless balance of intimacy and room to breathe.
The power behind the performance.
Experience unmatched control and comfort with the Retreat Plus hot tub, featuring the industry-leading Gecko controls.
Renowned for their superior performance, reliability, and ease of use, these North American-made controls enhance your hot tub experience.
The bright, large LCD display and clear buttons make operation effortless, allowing you to relax in perfect harmony.
special features
A sensory masterclass.
Light and water are expertly choreographed in Retreat Pro.
A dedicated array of perimeter LEDs traces the waterline, allowing you to phase through a spectrum of colours or lock in your favourite hue to suit your mood.
This is complemented by a powerful underwater master LED that illuminates the entire spa from within, and a triple-fountain feature that adds a soothing acoustic layer to your soak.
aquasonic audio
Sound you can feel.
We’ve eliminated the need for cheap, exposed speakers. The AquaSonic system utilises high-performance transducers mounted directly to the underside of the shell, turning the entire spa into a resonant soundstage.
Paired with a dedicated, high-output subwoofer, the system delivers deep, punchy bass and crystalline highs that cut through the sound of the jets.
Because the hardware is protected beneath the surface, you get a cleaner aesthetic and a longer-lasting system.
thermal insulation
Heat, held captive.
Retreat Pro is engineered as a total thermal vault, designed to trap energy before it can escape.
It begins with a 30mm high-density sandwich-foam base that creates a permanent structural break from the cold ground, reinforced by a seamless layer of precision-sprayed PU foam that wraps the shell in a high-performance seal.
For maximum efficiency, optional triple-layered HeatBank boards can be added to the cabinet to reflect radiant heat back into the system.
Together, these layers create a barrier against the British winter, ensuring your sanctuary is always ready while keeping running costs remarkably low.
Love the look of the Retreat Pro?
Enquire about this hot tub, ask any questions you may have and our friendly spa advisors will be only too happy to help!
Retreat Pro highlights
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AquaSonic Bluetooth Audio
Feel every beat. Shell-mounted transducers paired with a subwoofer turn the spa into a giant speaker - no tinny sound like outward-facing speakers, just deep, rich audio that surrounds you.
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LED Mood Light
Light the mood. A large underwater master light paired with waterline lights phase gently through vibrant colours, creating a shimmering effect at night time to really set the atmosphere.
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ClearWater System
Crystal-clear water, every time.
Our no-bypass filtration system ensures every drop of water is filtered, while ozone disinfection breaks down bacteria and reduces chemical use. -
Built to Last
Built on an aerospace-grade aluminium frame with 10x the durability of iron. Hand-welded for absolute structural integrity, this rust-proof foundation ensures unwavering strength for decades.
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Dedicated Circulation Pump
A dedicated circulation pump keeps water moving quietly and efficiently, even when the hot tub isn’t in use. It reduces wear on the main pump, lowers energy use, and runs almost silently.
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Triple LED Waterfall
Three elegant fountains. One soothing experience. A gentle trio of water streams adds a calming soundtrack to every soak. Just lie back and unwind.
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HeatBank (Optional Upgrade)
Lower your spa's running costs with a 33mm thick, foil-backed foam insulation that lines the inside of the cabinet. It adds an extra layer of thermal retention, locking in heat.
The Service so far from H2O was brilliant. Spoke to Katie and Pauline from the office and they were so friendly and helpful and can see why the reviews are so good of this company. Pre ordered our Ember to get the best price and looking forward to delivery in a few weeks' time when they arrive!
Super excited for delivery of our new hot tub!!! Ordered the Ember and Molly was so great and friendly and helpful to help us choose. We wanted a small spa where we could lay side by side and this is the best one we found, can't wait!
All The Details
Product Specs
5 People
2000 x 2000 x 880 mm (L x W x H)
990 litres
1400 kg filled
41
50 sq. ft./4.6 m² effective filtration area
Gecko
LED underwater & waterline lights
3 kW
32 Amp
Aluminium
Durable transfer printed all-round
High density PU foam
ABS with sandwich foam
2x 2HP & 1 Circulation pump
Frequent questions...
Do you deliver the Ember in my area?
We deliver our hot tubs all over the UK mainland... so if you live in England, Scotland or Wales then yes, we do!
Can you deliver with a crane?
We don't have a crane ourselves, but we can help you to source a crane for delivery over the top of your property or to an upper level.
Should I use chlorine or bromine?
This is entirely personal choice. Chlorine is the most common chemical for a hot tub and for maintaining clean water, but bromine can be suitable for those with chlorine sensitivity. Speak to our team to learn more.
What ground work do I need for the Ember?
We recommend a hard, flat ground with a poured concrete base that has been levelled off.
You can then add gravel, bark or anything else around this to create a decorative effect.
We can also install on patios (as long as they're flat) and decking if it it reinforced.
Speak to our friendly spa specialists if you're not sure.