How Are Our Hot Tubs Delivered & Installed?

When considering purchasing a spa for the first time, customers often wonder how hot tubs are delivered. If you're thinking of ordering either one of our stunning new hot tubs or one from anywhere else, there's a few things you definitely need to consider and understand first about the delivery and installation process, so that you know the hot tub can be delivered safely and efficiently.

Firstly, our delivery service allows you to choose from simple kerbside delivery, delivery & positioning or full installation service. As long as you have the required electrics set up our installation service means you can get your hot tub working the same day!

When you buy your hot tub from us, we will help you every step of the way to ensure you not only get the right spa for you, but also that you can actually get it into your garden! We deliver our hot tubs in Scotland, Wales and anywhere in England!


There's lots to read up on to make sure you're aware of what will happen on delivery date and also what you'll need to prepare in advance (considering access for our delivery team, electrics, etc). We've put together a handy Delivery & Installation guide which gives you lots of information regarding the actual delivery process. So, read below to discover how hot tubs get delivered.


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Do I need A Crane for my hot tub delivery?

Sometimes our customers require their new hot tub to be lifted into their garden, either over the house, a garage or a fence/wall. We can help with this by working with you to source crane hire. If it needs to go over the house, you'll likely require a full-size crane.

The cost for this is anything from £400-700 depending on location, how busy the street is and various other factors.

If the tub needs to go over a wall, fence, hedge or another smaller obstacle, a HIAB will often be the best solution. This is a small flatbed truck with a crane arm on the back. It's usually much cheaper, from £150-300 on average.

If you're in any doubt, please email us with details of your property and ideally a Google Maps screenshot so we can see the house.

If your chosen hot tub is physically in stock at our Nottinghamshire warehouse, we can usually deliver in just 10 working days. Otherwise, it can be anything up to 12 weeks - it all depends on how busy we are. But trust us, we'll do our best to get your dream hot tub to your home as quick as we can... it'll be worth the wait!

Take a look at our delivery and installation guide for full details on what is required so that you can enjoy your hot tub without any hassle.