Delivery & installation of your hot tub

hot tub delivery

If you're thinking of ordering either one of our stunning new hot tubs for sale or one from anywhere else, there's a few things to consider and understand first about the delivery & installation process.

Firstly, our delivery service allows you to choose from delivery & positioning or a full installation service. As long as you have the required electrics set up our installation service means you can get your hot tub working the same day!

When you buy your hot tub from us, we will help you every step of the way to ensure you not only get the right spa for you, but also that you can actually get it into your garden!

What do I need to know?

There's lots to read up on to make sure you're aware of what will happen on delivery date and also what you'll need to prepare in advance (considering access for our delivery team, electrics, etc).

We've put together a handy Delivery & Installation guide which gives you lots of information regarding the actual delivery process.

What happens on the day?

Watch this video showcasing a full installation of a hot tub, from the moment the vehicle arrives to the final sign-off with the customer.

hot tub delivery crane

Do I need a crane for my hot tub delivery?

Sometimes our customers require their new hot tub to be lifted into their garden, either over the house, a garage or a fence/wall.

We have our own HIAB crane which can lift 7 metres, perfect for fences, walls and hedges.

If it needs to go over the house, you'll likely require a full-size crane.

The cost for this is anything from £400-£700 depending on location, how busy the street is and various other factors.

If you're in any doubt, please email us with details of your property and ideally a Google Maps screenshot so we can see the house.

Got some questions?

Call us on 0333 990 0320

If your chosen hot tub is physically in stock at our Nottinghamshire warehouse (where we also have our hot tub showroom), we can usually deliver in just 7-10 working days.

Otherwise, it can be anything up to 12 weeks - it all depends on how busy we are. But trust us, we'll do our best to get your dream hot tub to your home as quick as we can... it'll be worth the wait!

We deliver our spas nationwide, from Scotland to Cornwall and everywhere in between.